Terms & Conditions

Cancellation Policy

  • Any cancellations or changes to the schedule made with a minimum of 48 hour notice will not incur a fee.
  • If a cleaning appointment is cancelled after 48 hours of the appointment, and is not rescheduled, a cancellation fee of 50% of that cleaning’s cost will be charged and due at the time of the next cleaning.
  • If a cleaning appointment is cancelled with only 24 hour notice, the morning of the cleaning, or the cleaner is not able to enter the home at the time of cleaning, the full fee is charged.

Please call or email Courtney ASAP if you need to cancel or reschedule.